Guaranteed peace of mind
Protects your purchase from;
- Structural Defects
- Manufacturing Faults
This applies to all of our upholstered beds and headboards purchased from 1st January 2021 onwards. Exclusions apply.
This does not include
- Fabric damage
- Deterioration or Staining
- Structural issues rising from misuse of our products.
- Non domestic products used for non domestic purposes.
- Goods purchased through a 3rd party.
This guarantee does not affect your statutory rights.
How to make a claim
To register your claim with us you will need to email us with:
- Proof of purchase (Online Receipt Email)
- Photographs of the full product and the area that displays the issue you are concerned about.
- Full Description of the issue and timeline of issue.
We will send you a confirmation email upon receipt of your claim and confirm next steps.
Wherever possible, replacement product will be like for like. However, if a particular style, material or model is no longer available we will substitute appropriately from our current range.